Friday, November 27, 2009

Red Bordeaux

    Recently had Bordeax installed in basement bar and countertop around sink area. A crack appeared on bar countertop that goes all the way through. You can see line on top and spreading on bottem. Installer says this is NORMAL and wouldn't do anything. Also, many chips were left for us to find and not polished out. Are aware of fissures that provide the "motion" that many granites have for beauty. There also some other small cracks that are in the area of fissures and I mean cracks that go all the way through along lip. We have a contractor in charge of project and have not gone final yet. Has anyone one else heard of this problem before? We chose Granite at a warehouse and it was leaning up against other slabs as we have seen the practice in many places we went to, but the slab was shipped to finisher (Yard was a one of two places Granite place sent us too) and when we saw it in yard at Granite place it again was leaning up against another. We did not see any cracks then when we looked at it from the side. They made a big deal about seams and industry standards in allowances at the shop but made no mention of expecting cracks or chipping. Anyone else hear of Granite shops telling customers that Bordeauxs are expected to have all the way through cracks or believe this? We are especially concerned because of people leaning on the countertop and Resale inspection. Thank you so much Bonnie

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